Ledger.com/Start®| Getting Started — Ledger Support™

Ledger.com/Start — Your Official Guide to Secure Crypto Wallet Setup

Welcome to Ledger.com/start, the trusted start point for setting up your Ledger hardware wallet and securely managing your cryptocurrency assets. Whether you’re new to crypto or upgrading to a hardware wallet for better security, this page is designed to walk you through every step of the process — from unboxing your device to managing your funds safely with Ledger Live.


What is Ledger.com/Start?

Ledger.com/start is the official onboarding page provided by Ledger — the world’s leading provider of secure hardware wallets for cryptocurrency self-custody. This page serves as your secure gateway for:

  • Downloading the official Ledger Live app for managing your crypto.
  • Initializing and configuring your Ledger device.
  • Generating and securely storing your recovery phrase.
  • Installing support for the cryptocurrencies you hold.
  • Learning essential security best practices.

This page exists to centralize everything a user needs to start managing their crypto assets with full control and hardware-based security. Unlike exchange wallets or custodial services, you control your private keys — which is core to crypto custody.


Why Starting at Ledger.com/Start Matters

Self-custody means you alone control your crypto keys — but with that power comes responsibility. Mistakes like downloading unofficial software, falling for phishing links, or mishandling seed phrases can lead to irreversible loss of funds. Ledger.com/start ensures you’re working from a safe, verified environment, providing:

  • Authentic downloads of Ledger Live (desktop and mobile).
  • Device authenticity checks before you initialize your wallet.
  • Guided setup flows tailored to your Ledger model (e.g., Nano X or Nano S Plus).
  • Trusted security advice on seed phrase storage and crypto best practices.
  • Access to support, FAQ, and troubleshooting resources.

Using unofficial links, third-party installers, or search results from untrusted sites greatly increases your risk of malware or phishing attacks. Ledger.com/start is your safeguard against these threats by giving you the official setup and download flow.


Before You Begin — What You’ll Need

To have a smooth setup experience through Ledger.com/start, prepare the following:

  1. Your Ledger hardware wallet (e.g., Ledger Nano S Plus or Ledger Nano X).
  2. A computer (Windows, macOS, Linux) or smartphone (Android or iOS).
  3. A USB cable (or Bluetooth connection for Ledger Nano X).
  4. A quiet space with time to write down a 24-word recovery phrase.
  5. A modern web browser to visit Ledger.com/start.

Be sure that the Ledger box and accessories are complete and look authentic — blank recovery sheets and correct packaging are expected.


Step-by-Step Setup at Ledger.com/Start

Once you arrive at Ledger.com/start, the guided flow will help you through the following steps:


1. Download Ledger Live

The first action on Ledger.com/start is to download the official Ledger Live app. Ledger Live is your companion software for:

  • Installing device firmware.
  • Adding and managing cryptocurrency accounts.
  • Sending, receiving, and tracking assets.
  • Updating wallets and installing apps.

Ledger Live is available for Windows, macOS, Linux, iOS, and Android. Always download from Ledger.com/start — never from third-party sites.


2. Initialize Your Ledger Device

After installing Ledger Live:

  1. Connect your Ledger wallet via USB (or Bluetooth for Nano X).
  2. Choose to set up as a new device (unless restoring from an existing wallet’s recovery phrase).
  3. The device will generate a 24-word recovery phrase — this is the only backup that can restore your wallet if the device is lost or damaged.

Important: Write this phrase by hand on the recovery sheet provided. Do not type it into a computer, take photos, store it in cloud storage, or share it with anyone. Ledger does not and will never ask for your recovery phrase.

Confirm the recovery phrase on the device itself to ensure you recorded it correctly. This verification step is crucial — even a single mistake can make the phrase unusable.


3. Set Your PIN

Next, create a secure PIN (typically 4–8 digits) on the device. This PIN protects your Ledger wallet if it’s ever lost or stolen. Choose a PIN you can remember but isn’t easily guessed.


4. Connect Ledger Live and Verify Device

Open Ledger Live with your device connected and follow the instructions on screen. Ledger Live will perform a device authenticity check, ensuring your hardware is genuine and safe. After verification, you can:

  • Install blockchain apps for the coins you want to manage.
  • Add accounts for Bitcoin, Ethereum, Solana, and more.
  • Explore features like staking, swapping, and portfolio tracking.

Security Best Practices Every User Must Follow

Protecting your crypto goes beyond setting up a wallet. Ledger.com/start emphasizes several key security practices:

Always Use Official Resources

  • Only visit https://www.ledger.com/start for downloads and setup instructions.
  • Avoid clicking links from unsolicited emails, messages, or ads — phishing campaigns frequently imitate legitimate services. Ledger support never contacts you first via phone or SMS.

Keep Your Recovery Phrase Offline & Safe

Your 24-word phrase is the master key to your wallet. Never store it digitally or share it. Consider using:

  • A metal backup plate for long-term durability.
  • Multiple offline secure locations.
  • A fire-proof safe or similar secure storage.

Ledger will never ask for your recovery phrase — if anyone requests it, it’s a scam.


Validate Downloads and Updates

Only install Ledger Live and firmware updates through the official Ledger software and site. Do not trust third-party installers or unofficial update prompts.


Confirm Every Transaction on Device

Transactions must be verified directly on your Ledger hardware screen. Never confirm transactions through software alone — this prevents malware from altering transaction details.


Troubleshooting & FAQs

While Ledger.com/start aims to be intuitive, here are some common user questions:

Q: What if I lose my recovery phrase?
A: Without it, you cannot recover access if the device fails. Secure multiple backups immediately after setup.

Q: Can I use Ledger with third-party wallets?
A: Yes — devices can integrate with wallets like MetaMask while still keeping keys secure.

Q: Do I need internet for setup?
A: Internet is needed to download Ledger Live and firmware updates, but your private keys never go online.


Conclusion

Ledger.com/start is more than just a URL — it’s the cornerstone of a secure, responsible crypto custody journey. By following its verified setup flow, downloading Ledger Live, initializing your device correctly, and adhering to best security practices, you’re positioning yourself to manage your digital assets with confidence and safety for years to come.

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